Legal Document

Pq111's Terms & Conditions — Fully in Bengali

Please read these Terms and Conditions carefully before using our platform. They cover everything from account registration and payments to bonuses and responsible gaming.

Last updated: January 2026

Key Highlights of the Terms

What this page covers — at a glance

Eligibility

Account & Registration

You must be at least 18 years old to register at pq111. Each person may hold only one account. Registering with accurate information is mandatory.

Payment

Deposit & Withdrawal Policy

Deposit quickly via bKash, Nagad, or Rocket. Withdrawals are subject to a verification process. Minimum deposit is BDT 500.

Bonus

Bonus & Promotion Rules

All bonuses have their own wagering requirements. Bonus abuse or claiming bonuses from multiple accounts is strictly prohibited.

Security

Privacy & Data Protection

Your personal data is secured with SSL encryption. It is never sold or transferred to third parties.

Responsibility

Responsible Gaming

We believe in responsible gaming. Deposit limits, self-exclusion, and cool-off options are always available.

Disputes

Dispute Resolution Process

For any complaints or disputes, our support team responds within 24 hours. All disputes are reviewed impartially.


Full Terms & Conditions

Important Notice: By using the pq111 platform, you are considered to have agreed to these Terms and Conditions. Please read the full Terms carefully before registering.

1

General Terms & Conditions and Eligibility

Pq111 (hereinafter referred to as the "Platform", "we", or "us") is an online gaming platform operated for users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between you and pq111.

This Terms & Conditions Applies to all platform services, games, promotions, and transactions. By accessing our website, creating an account, or using any of our services, you automatically agree to these terms.

We reserve the right to update these Terms at any time. Continued use of the platform following any changes will be considered acceptance of the revised Terms. We recommend reviewing this page regularly.

Age Restriction: pq111 services are available to individuals aged 18 and above only. Account creation or gameplay by minors is strictly prohibited.

2

Account Registration & Verification

The following requirements must be met to create an account at pq111:

  • Age: You must be 18 years of age or older to register.
  • Single Account: Only one account is permitted per person, household, device, or IP address.
  • Accurate information: The name, phone number, date of birth, and all other details provided at registration must be accurate and genuine.
  • Verification: A national ID card, passport, or other government-issued document may be required for identity verification.
  • Password Security: Keeping your account secure is your responsibility. Sharing your password is strictly prohibited.

If an account is created using false information or multiple accounts are found, pq111 reserves the right to immediately close the account and forfeit any accumulated balance.

KYC Verification: Completing the Know Your Customer (KYC) process is required before making a withdrawal. This helps prevent fraud and money laundering.

3

Deposit & Payment Policy

Pq111 supports the most widely used mobile banking methods in Bangladesh. Key deposit terms are outlined below:

Payment Methods Minimum Deposit Maximum Deposit Processing Time
bKash BDT 500 BDT 50,000 Instant
Nagad BDT 500 BDT 50,000 Instant
Rocket BDT 500 BDT 30,000 Instant
  • Deposited funds may only be used for gaming purposes.
  • Successful deposits are credited to your account instantly. If you encounter any issues, please contact support.
  • Deposits from third-party accounts are strictly prohibited.
  • Pq111 reserves the right to verify any suspicious transactions.
4

Withdrawal Policy

Pq111 is committed to providing the fastest possible withdrawals. However, the following conditions and processes must be observed:

  • KYC Completed: KYC verification must be completed before your first withdrawal.
  • Minimum Withdrawal: The minimum withdrawal amount per transaction is BDT 500.
  • Processing Time: Usually completed within 5 to 15 minutes. In some cases, it may take up to 24 hours.
  • Per Account: Withdrawals can only be made to the same mobile banking number used for the original deposit.
  • Bonus Wagering: Once a bonus is accepted, withdrawals are not permitted until the required wagering has been completed.
  • Verification required: Additional documentation may be required for large withdrawals.

If suspicious activity is detected, pq111 reserves the right to temporarily suspend withdrawals and conduct an investigation.

5

Bonus & Promotion Rules

Pq111 regularly offers a variety of bonuses and promotions. These bonuses are granted subject to specific terms:

  • Welcome Bonus: New members receive a 150% bonus on their first deposit. A 30x wagering requirement applies to this bonus.
  • Free Spins: Winnings from free spins are subject to a 20x wagering requirement.
  • Cashback Bonus: Weekly cashback is paid out as pure cash with no wagering requirements.
  • One Bonus at a Time: It is not possible to have multiple bonuses active at the same time.
  • Bonus validity: Each bonus has a set expiry period. Any unused bonus will be cancelled once it expires.
  • Abuse Policy: Using multiple accounts, providing false information, or attempting any other form of manipulation to claim bonuses is strictly prohibited.

What is wagering? Wagering means the bonus amount must be bet a specified number of times. For example, a 30x wagering requirement on a BDT 1,000 bonus means you must place BDT 30,000 in bets.

6

Gaming Rules & Fair Play

All games on pq111 use internationally certified Random Number Generator (RNG) technology. Every game outcome is entirely random and never predetermined.

  • Players are expected to act honestly and fairly while playing.
  • Using software bots, scripts, or automation tools to play games is strictly prohibited.
  • If you have a dispute regarding a game outcome, please contact support. Our system logs will serve as the final authority.
  • Abusive or inappropriate behavior toward dealers in Live Casino games is strictly prohibited.
  • If a game is interrupted due to a network issue, the outcome will be determined based on the system's records.
7

Prohibited Activities

The following activities are strictly prohibited on the pq111 platform:

  • Money Laundering: Using the platform for the purpose of money laundering.
  • Fraud: Using a false identity, fake documents, or fraudulent means to obtain benefits.
  • Hacking: Attempting unauthorized access to the platform's systems, servers, or databases.
  • Bonus Abuse: Using multiple accounts or coordinated strategies to obtain bonuses.
  • Collusion: Colluding with other players to influence game outcomes.
  • Misconduct: Threatening or abusive behavior toward other players or staff.

If any of the above activities are detected, the account will be permanently closed and legal action may be taken.

8

Account Suspension & Closure Policy

Pq111 reserves the right to temporarily suspend or permanently close an account under the following circumstances:

  • This Terms & Conditions If violated.
  • If the required documents for verification are not submitted.
  • If suspicious or unusual transactions are detected.
  • In the event of the account holder's death or upon receipt of a legal directive.
  • If the user requests self-exclusion.

Users may also request account closure at any time. Before the account is closed, they will be given the opportunity to withdraw all valid balances, unless those funds have been forfeited due to a rule violation.

9

Privacy & Data Protection

Pq111 takes the protection of your personal information seriously. Any data we collect is used solely for service improvement, fraud prevention, and compliance with legal obligations.

  • Your information is protected with SSL encryption technology.
  • Your information is never sold or shared with third parties.
  • Information may be shared with relevant authorities when required by legal obligation.
  • Trusted payment gateways are used for all payment processing.

To read our full Privacy Policy Privacy Policy Visit the page.

10

Responsible Gaming Policy

Pq111 firmly believes that gaming is a form of entertainment, not a path to addiction. We encourage all players to game responsibly.

  • Deposit Limits: You can set your own daily, weekly, or monthly deposit limits.
  • Time limit: You have the option to set your own daily time limits for gaming.
  • Break: You can temporarily close your account for a set period of time.
  • Self-Exclusion: You may request a long-term account suspension at any time if needed.

To learn more about Responsible Gaming, please visit our Responsible Play Visit the page.

If you experience any gaming issues or feel unable to control your play, please reach out to our support team.

11

Liability Limitations

Pq111 is not liable for the following:

  • Game or transaction interruptions caused by loss of internet connectivity.
  • Delays caused by issues on the part of third-party payment providers.
  • If the account's security is compromised due to the user's own negligence.
  • Temporary service interruptions caused by unexpected technical issues.

We always strive to deliver reliable service. Our team works around the clock to resolve any technical issues promptly.

12

Terms Changes & Contact

Pq111 reserves the right to make changes to this Terms & Conditions reserves the right to make partial or full amendments. Users will be notified of significant changes via their registered mobile number or through an on-platform notice.

Continued use of the platform after updated terms are published will be considered acceptance of the new terms. We recommend reviewing this page regularly.

If you have any questions or complaints regarding the terms and conditions, please contact our support team. Our Bengali-speaking support team is available 7 days a week, 24 hours a day.

Contact: [email protected] — our team typically responds within 24 hours.


Frequently Asked Questions

Frequently Asked Questions about Terms & Conditions

You must be at least 18 years old to open an account at pq111. Account creation by minors is strictly prohibited, and any such account will be closed immediately upon detection.

No, each person is allowed only one account. If multiple accounts are detected, all of them will be closed and any accumulated balance may be forfeited. Using multiple accounts to exploit bonuses is strictly prohibited.

If you request a withdrawal before meeting the wagering requirement, your bonus balance will be forfeited. However, your original deposited funds can still be withdrawn. If the bonus expires with incomplete wagering, it will be cancelled automatically.

Withdrawals are typically processed within 5 to 15 minutes. However, if KYC verification is incomplete or additional review is required for large withdrawal amounts, it may take up to 24 hours.

You will be notified of any significant changes via SMS to your registered mobile number or through a notice on the platform. You can also check the "Last Updated" date at the top of this page to see whether the terms have changed.

🎁 Special Offer

Done reading the terms? Get started now!

Join pq111 and claim a 150% welcome bonus. Get started with as little as BDT 500 via bKash or Nagad.

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