Safe & Responsible Gaming

At pq111 Responsible Play
Stay in the fun, stay in control

Gaming is about fun, entertainment, and excitement. But that enjoyment only lasts when you play responsibly. pq111 believes every player should know their limits, stick to a budget, and seek help when needed.

24/7 Support services
6+ Protection tools
18+ Age restriction
100% Free support
🛡️

Keep your gaming safe

Pq111's responsible gaming tools are always ready to help you enjoy a healthy and fun gaming experience.

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Our Responsible Gaming Features

Pq111 is committed to keeping your gaming experience safe and enjoyable

Budget control

Setting a Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is in place, it takes effect immediately. Increasing it requires a 24-hour cooling-off period.

Take a break

Cooling-Off Period

If you feel you need a break, set a cooling-off period ranging from 24 hours to 6 weeks. You will not be able to log in to your account during this time.

Extended break

Self-Exclusion Benefits

Account closure is available for 6 months, 1 year, or permanently. Any attempt to create a new account during the self-exclusion period will be blocked.

Time management

Session Time Limit

Decide in advance how long you will play each day. Once your set time is up, an automatic alert is triggered and your session ends.

Reality check

Reality check reminder

Receive automatic messages every 30, 60, or 90 minutes reminding you how long you have been playing and how much you have won or lost.

Help center

Professional support team

Our expert support team is available 24/7. Feel free to contact us with any concern — we are here to help, not to judge.


Learn more about responsible play

Keep in mind: At pq111 Responsible Play This is not just policy — it is our core culture. Your happiness and well-being are our highest priority.

What does responsible play actually mean?

Responsible Play It means enjoying gaming as a form of entertainment — not as a source of financial stress or mental hardship. At pq111, we believe that if every player follows a few simple principles, gaming can remain a fun hobby for life.

Responsible gaming doesn't mean playing less. It means playing smart — making informed decisions, staying in control of your budget and time, and keeping wins and losses in perspective. Gaming should bring you joy, and that's exactly what it's meant to be.

On the pq111 platform Responsible Play We provide multiple tools and measures to help ensure this. All of them are completely free and can be activated at any time.

Core principles: Gaming should be for entertainment, not as a sole source of income. Placing more bets to recover losses Responsible Playthe opposite.

Pq111's Commitment to Responsibility

Pq111 is more than just a gaming platform — we take responsibility for the well-being of every one of our users. Our Responsible Play The policy rests on three core pillars:

  • Security: We use both technological and human resources to protect players from harm. Our AI-powered monitoring system actively detects patterns of risky behavior and sends alerts.
  • Transparency: We provide honest, clear information about the RTP (Return to Player) and odds for every game. There is no guaranteed way to win at gaming — we never hide that truth.
  • Support: If any player feels that gaming is having a negative impact on their life, our team is always ready to help — without judgment, and free of charge.

We regularly evaluate the effectiveness of our responsible gaming program through third-party audits and make improvements where needed.

pq111 never runs promotions that encourage at-risk players to gamble more. No bonus offers are sent while self-exclusion is active.

Plan a Smart Budget

Responsible PlayThe most important aspect of responsible gaming is having a solid budget plan. Decide how much you are willing to spend on gaming beforehand and stick to that limit.

  • Only use your entertainment budget: Only spend money on gaming that you can afford to lose without it affecting your daily life. Never play with money set aside for rent, food, or bills.
  • Never play with borrowed money: Borrowing money from friends, family, or any other source to fund gaming is a serious mistake. It damages both your finances and your relationships.
  • Never chase your losses: Watch out for the tendency to place bigger bets to chase your losses — this is the most telling sign of a problem.
  • Plan for your winnings: When you win, withdraw some of it. Putting all your winnings back on bets goes against healthy gaming habits.

Warning: Never think of gaming as a reliable source of income. In the long run, all games carry a mathematical advantage in favor of the house — keep that in mind when budgeting.

Signs of problem gaming

We don't always notice when gaming starts becoming a problem. If you recognize any of the following signs in yourself, consider reaching out for help:

  • Lying to family or friends about how much you are spending on gaming.
  • Feeling the urge to bet more money to recover losses after a losing streak.
  • Continuing to game while neglecting work, family, or social responsibilities.
  • Feeling restless, irritable, or anxious when not gaming.
  • Trying multiple times to stop gaming but failing to do so.
  • Repeatedly spending beyond your set budget.
  • Gaming while neglecting sleep, meals, or your health.

Important: If you notice any of the above signs in yourself, seek help now. It is not a sign of weakness — it takes courage. Let us know at [email protected].

Minor protection

Pq111 is strictly for users aged 18 and above only. Minors are Responsible Play We have taken a number of steps to ensure this:

  • Strict KYC verification: Age and identity are verified at registration. Providing false information will result in permanent account closure.
  • Parental control tools: If you suspect a minor in your household is using your account, please let us know right away.
  • Device filtering recommendations: Use parental control software on children's devices to block gaming sites.
  • Password protection: Never share your account password or login details with anyone, especially younger members of your household.

To report an account you suspect belongs to a minor, email us directly at [email protected]. We will investigate within 24 hours.

Keep in mind: If a minor plays using your account, the account holder is responsible. Keep your password secure at all times.

How to get support

Acknowledging a problem is the first step toward solving it. pq111 is committed to guiding you toward the right support. Follow the steps below:

  • Take a Self-Assessment: Our account settings include a short questionnaire to help you assess your own gaming habits.
  • Speak with our support team: Reach us at [email protected]. Our specially trained support agents will assist you with full confidentiality.
  • Activate Self-Exclusion: If you feel you need a break, activate self-exclusion now from your account settings.
  • Seek professional counseling: Gaming addiction is a recognized mental health condition. Do not hesitate to seek advice from a mental health professional.

Asking for help takes courage: Our team is here for you. No questions judged, no shame — just support. Reach out today: [email protected]


Our Protection Tools

All these tools are completely free and available to use at any time

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.

Effective immediately Free
Bet limits

Control the total amount you wager within a set time period. This removes the possibility of overbetting altogether.

Effective immediately Free
Session Time Limit

Set a daily play time limit. When the time runs out, you will be logged out automatically.

Effective immediately Free
Reality check

Receive pop-up notifications at set intervals reminding you how long you have been playing and your current wins or losses.

Effective immediately Free
Cooling-Off Period

Take a temporary break ranging from 24 hours to 6 weeks. During this period, access to your account is completely suspended.

Effective immediately Free
Self-Exclusion

Close your account for 6 months, 1 year, or permanently. No promotional messages or offers will be sent during this time.

Effective immediately Free

Warning signs

If you notice these signs, do not wait — get help now

1

Lying to hide losses — Hiding the truth from family or friends about your gaming habits or spending.

2

The urge to chase losses — Placing larger bets to try to win back what you have lost.

3

Restlessness when not gaming — Feeling angry, anxious, or frustrated when you are unable to play.

4

Neglecting responsibilities — Gaming at the expense of work, studies, or family responsibilities.

5

Repeatedly breaking your budget — Repeatedly spending beyond your set limit and being unable to control it.

6

Gaming with borrowed money — Borrowing money from family, friends, or lenders to fund gaming.


Steps to activate protection tools

Make your gaming safer in just a few minutes

1
Log in to your account

Log in to your pq111 account and click the profile icon in the top right corner.

2
Go to Responsible Gaming

Find the "Responsible Gaming" option in the Settings menu.

3
Choose your preferred tools

Deposit limit, session time, cooling-off, or self-exclusion — choose whichever works for you.

4
Confirm & Save

Confirm the change. Most limits take effect immediately.

Need help? If you have trouble activating any tools, write to us directly at [email protected]. Our team will guide you through it.


FAQ

Answers to common questions about responsible play

Yes, absolutely. When self-exclusion is activated, your account is locked but your balance remains intact. Once the exclusion period ends, you can return to your account with your full balance or withdraw it.

Yes, but increasing a limit requires a 24-hour cooling-off period. This delay is intentional — to protect you from decisions made in the heat of the moment. Reducing a limit, however, takes effect immediately.

A cooling-off period is a temporary break — from 24 hours up to 6 weeks. Your account unlocks automatically once the period ends. Self-exclusion is longer-term — 6 months, 1 year, or permanent. No offers or bonus communications are sent during self-exclusion.

For security reasons, protection tools can only be activated by the account holder. If someone wants to contact our support team on your behalf, they can reach us at [email protected] — we will assist through the proper process.

Start by contacting us at [email protected]. We will point you toward the right professional support. In Bangladesh, organizations such as Kaan Pete Roi and Moner Bondhu, among others, provide mental health services.

🛡️ Safe Gaming Guarantee

Play responsibly, play happy!

Join pq111 and get started with as little as BDT 500 via bKash or Nagad. Use our protection tools to keep gaming fun at all times.

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